Frequently Asked Questions
Minimum Stress is a holistic wellness marketplace that connects users with independent wellness providers and curated wellness products. The platform offers physical products, digital content, individual sessions, session packages, and events.
No. All instructors, coaches, consultants, and event hosts featured on Minimum Stress are independent third-party providers. They are not employees, agents, or representatives of Minimum Stress.
Minimum Stress offers both online and in-person wellness sessions, including coaching, meditation, yoga, pilates, breathwork, mindfulness practices, and other holistic services provided by independent instructors.
Payment for online sessions is collected at checkout through the Minimum Stress platform to secure your booking. Instructors are paid only after the session has been completed.
Payment for in-person sessions is made directly to the instructor at the time of the session. Minimum Stress does not collect or process payments for in-person sessions.
Cancellation and rescheduling policies vary by instructor and are shown on the session listing. In general, cancellations made at least 24 hours before the scheduled session may be eligible for a reschedule or refund for online sessions. Cancellations made within 24 hours are non-refundable.
If you fail to attend a scheduled session without canceling in advance, the session is considered a no-show. Online sessions are non-refundable. For in-person sessions, any payment obligations or penalties are determined by the instructor’s stated policy.
If an instructor cancels a session, you will be offered the option to reschedule. If payment was collected through the platform for an online session, you may also request a refund.
No. Minimum Stress does not provide medical, psychological, psychiatric, or healthcare services. All content and services are offered for general wellness and educational purposes only. You should consult a qualified healthcare professional for medical concerns.
Physical products are fulfilled by independent third-party sellers or fulfillment partners. Products may ship from different locations depending on availability and supplier logistics.
Most physical product orders require 3–5 business days for processing before shipment. Processing time includes order verification and preparation by the fulfillment partner.
Shipping times vary based on the supplier and destination. Estimated delivery timelines are shown at checkout when available. Shipping time begins after order processing is complete.
Yes. Once your order ships, you will receive a confirmation email with tracking details. Tracking updates may take additional time to appear.
If your order includes items fulfilled by different suppliers or warehouses, they may ship separately and arrive at different times.
Return eligibility depends on the specific product and supplier policy listed on the product page. Items must generally be unused, in original condition, and returned within the stated return window.
For full details, see our Return & Refund Policy.
Contact us within 7 days of delivery with your order number and clear photos of the issue. We will assist in arranging a replacement, refund, or store credit depending on supplier availability.
Order changes or cancellations may be possible before processing begins. Once an order has entered processing or shipped, changes or cancellations may not be possible.