Return & Refund Policy

Minimum Stress offers curated wellness and self-care products through our online platform. Physical products may be fulfilled through approved fulfillment partners, suppliers, or logistics providers.

Depending on the product, items may ship from different locations and may arrive in separate packages. Shipping timelines, availability, and return eligibility may vary by product.

A physical product may be eligible for return if all of the following conditions are met:

• The return request is submitted within 14 days of the delivery date.
• The product is unused, unworn, unopened where applicable, and in its original condition.
• The product is returned in its original packaging with all tags, accessories, inserts, and components included.
• The item is not marked as final sale or otherwise listed as non-returnable.

Products that show signs of use, wear, damage, alteration, or missing packaging may not be eligible for return.

Certain items may not be eligible for return, including but not limited to:

• Items marked as final sale.
• Opened or used personal care, hygiene, bath, body, aromatherapy, or wellness products.
• Digital products, downloadable guides, assessments, or online materials.
• Gift cards.
• Sessions, consultations, workshops, packages, or events.
• Products damaged due to misuse, improper handling, or normal wear and tear.
• Any product identified as non-returnable on the product page.

If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us review the issue, please email your order number and clear photos of the product, packaging, shipping label, and the issue itself.

Once reviewed, we may offer a replacement, refund, store credit, or another appropriate resolution depending on the product, supplier availability, and the circumstances of the issue.

To request a return, contact us at info@minimumstress.com with your order number, the item you want to return, and the reason for the return.

If your return request is approved, we will provide return instructions. Please do not send items back without approval. Unauthorized returns may not be accepted or refunded.

Customers are responsible for return shipping costs unless the return is due to a verified damaged, defective, or incorrect item.

Original shipping and handling fees are non-refundable unless required by law or unless the return is due to a verified damaged, defective, or incorrect item.

Return shipping costs are the responsibility of the customer unless we state otherwise in writing.

Approved refunds will be issued to the original payment method used at checkout.

Refunds are processed after the returned product is received and inspected, or after a damaged, defective, or incorrect item claim is reviewed and approved.

Refund timing may vary depending on the payment provider, financial institution, and fulfillment process. Once issued, it may take several business days for the refund to appear on your account.

Exchanges are not guaranteed and depend on product availability. If an exchange is not available, we may offer a refund, replacement, or store credit depending on the situation.

Order changes or cancellations may be possible if the order has not entered processing or fulfillment.

Please contact us as soon as possible at info@minimumstress.com. Once an order has shipped or entered fulfillment, changes or cancellations may no longer be possible.

We make reasonable efforts to provide accurate processing and shipping estimates. If a product cannot be shipped within the stated timeframe, we may contact you with updated information and available options.

Because some products are fulfilled through approved fulfillment partners, return approvals, replacement availability, inspection timing, and delivery timelines may depend on supplier or logistics processes.

Minimum Stress will assist customers with eligible return, refund, or replacement requests submitted through our support channel.

Minimum Stress reserves the right to modify or update this Return Policy at any time. Changes will apply to purchases made after the updated policy is posted on the website.